Effective Date: 11.04.2025
Welcome to Ygriega. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.
1. Who We Are
Ygriega is a digital marketing agency based in the European Union, providing advertising, branding, and web marketing solutions to businesses across various industries.
2. Data Controller
Ygriega
📧 Email: book-appointment@ygriegaleads.com
📞 Phone: +34 631 498 582
As the Data Controller, we are responsible for your personal data and how it is processed.
3. What Information We Collect
We may collect and process the following categories of personal data: Full name and contact details (email, phone number, address)Company details and tax identification numbers. Billing and payment information. Marketing and communication preferences. IP address and usage behavior (for analytics purposes)
4. How We Use Your Information
We use the data we collect: To provide and manage our services. To set up and manage advertising accounts and website integrations. To send invoices and process payments. To communicate with you regarding service updates or support. To comply with legal and regulatory obligations
5. Data Sharing
We may share your data with trusted third parties for specific services, including but not limited to: Advertising platforms (e.g. Meta, Google Ads)Website hosting providers. CRM and email marketing platforms. Accounting and invoicing tools. All third-party providers are GDPR-compliant and only access data necessary to fulfill their functions.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
7. Your Data Protection Rights (Under GDPR)
You have the right to: Access your data. Rectify inaccurate or incomplete data. Erase your data (“right to be forgotten”)Restrict or object to data processing,data portability, lodge a complaint with a supervisory authority.
8. No Refund Policy
Due to the nature of our services, Ygriega does not offer refunds once any of the following actions have occurred: Work has commenced on the client’s project or campaign. Any form of integration or “vinculation” has taken place (e.g. linking to your ads account, domain, or other platforms)By engaging our services, you agree and acknowledge this policy.
9. Responsibility and Misuse
Ygriega is committed to ethical advertising practices. However, we understand that some clients may misinterpret ad results or campaign performance. We promote ongoing transparency and communication to prevent disputes.Any attempt to file unfounded reports or misuse advertising platforms against Ygriega will be documented and responded to through appropriate legal channels.
10. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
11. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You will be notified upon visiting and can manage your cookie preferences accordingly.
12. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the new “Effective Date.”
13. Contact Us
For any questions or to exercise your rights under this policy, please contact us:
📧 book-appointment@ygriegaleads.com
📞 +34 631 498 582
